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FAQ

Frequently Ask Questions

Step 1: Browse through our wide selection of cakes and pick a favourite!
Step 2: Let us know what type of message that you would like on the cake, and you may add additional notes if you have any. then click 'Add to Cart'
Step 3:Go to the cart page and proceed to check out.
Step 4: Fill in your shipping details and select your preferred payment method. Once your order has been placed, we will send you a confirmation Message on your Whatsapp number.
Step 5:Now, wait and relax while we get your freshly baked cake delivered right to you!
make sure that you are ready for a whatsapp message or a call upon placing your order.

All allergens are displayed in each cake’s product details. Just click into the product to see if it contains wheat, eggs, dairy or nuts. We strongly advise you to read and understand the ingredients and allergens before placing your order as a precautionary measure.

Delivery fee is charged based on the distance of the store and your desired address.

Changes to your order must be done within a minimum of 24 hours. For changes that are made in less than 24 hours,

we will do our best to accommodate, but we cannot guarantee it. Please contact us at 9200 11480.

If we cannot accommodate your change request due to short notice, the original cake order and delivery time will remain unchanged.

Yes, you can request a cancellation for ready-made cakes up to 24 hours before the delivery date, and for custom-made cakes up to 36 hours before the delivery date. Refunds may take 2-3 banking days.

We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using:
  • Mada
  • Apple Pay
  • Visa
  • MasterCard

If you have any inquiries or complaints, you can reach out to our customer service directly by calling our customer service number +966594064708 or via our WhatsApp number +966594064708. Our team is here to assist you!